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Refund policy

Shipping and Delivery

Products are shipped from our warehouse Adidev Organics in Chandigarh by reputed courier agencies. Ordered products can be delivered to your destination within 3-7 working days. However, the delivery process may take 10-12 days to complete in the locations that come in a difficult coverage zone.

Process of shipping

After the order is placed, pick-up is scheduled for the next process; it almost takes 24 hours, or 1-2 days in some scenarios. We do not ship any products on Sundays and public holidays.

After shipping, the customer will be provided with a tracking link via SMS or email at the phone number and email address he/she used to place the order.

Once the product is shipped, it takes at least 5-7 days to get the product delivered to the customer’s address, from the day of placing the order, and mostly depends on the customer’s location. So, in such cases, we request our customers to wait for a few more days.

If it exceeds this period, you can contact Ayuugain through mail/call/live chat support for guidance and help regarding product delivery.

Shipment speed

  • We at Adidev Organics ship our products pan India.
  • There is no Cash on Delivery available.
  • Orders placed on Saturdays after noon will be processed for shipment only on the following Mondays or upcoming working days.
  • It may take 5-7 days for the product to be delivered to the destination after the shipment is done at our end.
  • The estimated delivery time may vary slightly from State to State & Metro to Non-Metro City. Days are calculated as working days, excluding Sundays & holidays.

 

Return, Refund, and Exchange Policy

At Ayuugain, we continuously endeavor to provide you with the best and easiest shopping experience. However, Ayuugain is not responsible for returning used products or products with tampering, if the return or exchange request is made outside the given period.

Adidev Organics (Ayuugain) is not responsible for any damage caused after product delivery. 

In the situation of any problem or quality issue associated with the delivered product, you can contact our customer care service team at +91-7719716161 or email us at hello@ayuugain.com within 2-3 days of the product delivery.